Last updated: [Insert Date]
At Kestrel Cleaning, we take your privacy seriously. This policy explains what personal information we collect through this website, how we use it, and your rights when it comes to that information.
1. Who We Are
Kestrel Cleaning
[Insert Registered Address or “Based in Sittingbourne, Kent”]
Email: [Insert Email Address]
Phone: [Insert Phone Number]
2. What Information We Collect
We may collect and store the following information when you use this website:
• Contact details – if you fill in our contact or quote form (e.g. name, email, phone number)
• Website usage data – through cookies and analytics tools (see below)
• Communication – if you contact us via email or phone
3. How We Use Your Information
We use the information you provide to:
• Respond to enquiries or quote requests
• Carry out work if you hire us
• Improve our website and understand visitor behaviour
• Keep records (for business admin and legal obligations)
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Google Analytics
We use Google Analytics to track how people use our site – things like which pages are most visited, how long folks stick around, and what kind of device they’re using. This helps us improve the website.
Google Analytics collects anonymous data using cookies. No personally identifiable information is included. If you want to stop being tracked by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.
5. Cookies
Our website uses cookies – small files stored on your device – to help it function properly and improve performance.
You can control or delete cookies through your browser settings.
6. Your Rights
You have the right to:
• Access the personal data we hold about you
• Ask us to correct or delete your data
• Withdraw consent (if you’ve previously given it)
To make a request, just email us at [Insert Email].
7. How We Keep Your Data Secure
We store your data securely and take steps to protect it from loss, misuse or unauthorised access. Only the team at Kestrel Cleaning (and trusted partners helping us run the site) can access it.
8. Changes to This Policy
We may update this policy from time to time. The latest version will always be on this page.
Questions?
Drop us a line at [Insert Email Address] if you’ve got any questions or concerns about your data.